Customer support

Please contact us for any and all questions.   

[email protected]



1 All about The Match Factory
1.1 Where are you located?

We are located at 50 Armstrong St N, New Liskeard, ON.  If you know the area, that's downtown New Liskeard right at the bottom of the bridge.  If you know the North East, we are 10 minutes from the Quebec border, two hours north of North Bay.  If you know Canada, that's middlish, just below James Bay. If you know the planet we are the Northern Hemisphere.  and I really don't know the solar system well enough myself to get into detail there.

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1.2 Who is Kati?

I am Kati Aitchison.  I own and operate The Match Factory.  I was looking for a break from the regular grind...and I found it!  The Match Factory is my second happy place, home being the first!  Not only do you find knitting and crochet creativity here, but we have expanded into weaving and spinning using Ashford products.  The Match Factory is now an Ashford dealer here in Northern Ontario.  We round things off with embroidery, felting and cross stitch.  Stop in and say hi, drop an email or pm... I'd love to hear from you.